Start Earning Today!
Create an account to start earning points by making purchases, leaving a review, referring a friend, plus more. Points can be used to redeem discounts and free shipping vouchers on future orders. Learn more here.
Our website currently allows for only one discount or promotion per order. Consequently, loyalty points cannot be combined with ongoing sales or promotions.
We issue loyalty points within 20 days of the purchase date to account for any potential returns or exchanges. This ensures that your points accurately reflect the final order.
If you've accidentally redeemed a voucher but haven't used it yet, we're here to help.
Points expire each year on your anniversary of joining the loyalty program. Example: You joined the P.L.A.Y. Pack on June 16, 2024. This means each year your points will expire on June 15th at 11:59PM and cannot be redeemed once the next term begins.
If you've left a product review and are expecting points to be credited to your rewards account, please let us know. Normally, points are added automatically within 72 hours, but in case of any issues, our team can manually issue the points to your a
Redeeming your rewards points is a simple process. Follow these steps:. Log into Your Account: Visit our website and log into your account using your credentials. Navigate to the Rewards Page: Once logged in, go to the rewards page. You can find this
You will be placed into a tier that reflects your total amount spent in the last year on the P.L.A.Y. website. If you joined June16, 2024, that means from June 16th of the last year through June 15th the current year, your tier placement will be base
