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Order Information
Here you’ll find everything you need to know about your order from updates and changes to returns, refunds, and troubleshooting.
General Information
Everything you need to know about how we do things at P.L.A.Y., from materials to care tips and company values.
Promotions
Details on current offers, discount policies, and how to use promo codes for savings.
Shipping
Information about delivery methods, shipping times, costs, and how your order gets from us to you.
Specific Product Information
All about individual products, including materials, sizing, care instructions, and what to expect.
Rewards Program
How to earn points, redeem rewards, and enjoy exclusive perks as a member of our community.
Giving Back
Giving back is part of who we are. We proudly support shelters, rescues, and animal-focused organizations to help pets and their people thrive.
Wholesale Opportunities
Your guide to ordering P.L.A.Y. wholesale with easy access, flexible platform options, and support every step of the way.