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I’m missing an item from my order or I received the wrong product.Updated 9 months ago

At P.L.A.Y., we strive for the highest level of service, if you experience any discrepancies in your order, such as a missing or incorrect item, please reach out to our customer service team at [email protected] with your order number, and they will work with you to ensure you receive your product. In the case of an incorrect item, please include a photo of the product in your email.

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