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How do I order a replacement cover or filler for my P. L. A. Y. pet bed?Updated 3 months ago

If you are in need of a replacement cover for your Lounge Bed, Pillow Bed, or Cozy Cove, we offer these items as custom orders since they are made to order and hence, not listed on our website.

The process for placing a custom order typically involves providing us with information about the product for which you need a replacement (e.g., style, size, colorway) and your shipping details. The production time for custom orders is approximately 4 weeks from the start of production to arrival at our corporate office before being shipped out to you.

To place your custom order, please contact our customer service team at [email protected] with the specifics of your request and your best shipping address. For your convenience, we also offer ready-to-ship cushion insert replacements, which can be found on our website. Prices for replacement covers and fillers vary, and shipping is available domestically for a flat rate. For international shipping, we can provide a quote based on the destination address and weight of the order.

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