Frequently Asked Questions - P.L.A.Y.

<div data-pf-type="Accordion.Content.Wrapper" data-uw-styling-context="true" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; color: rgb(34, 34, 34); font-family: Lato, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-uw-styling-context="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; height: 111px; overflow: hidden; transition: height 0.35s ease 0s;"><div data-id="04e8606e-7d40-4b56-9b54-3d690df928a9" data-pf-expandable="true" data-pf-type="Accordion.Content" data-uw-styling-context="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; padding: 15px;"><p data-pf-type="Paragraph" data-uw-styling-context="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; margin: 0px 0px 30px; padding: 0px;"><span data-pf-type="Text" data-uw-styling-context="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; line-height: inherit; display: block; margin-right: 0px !important;">Each bed has a sizing chart to see which bed is the best fit! We recommend sizing up if you are torn between two sizes especially if your pet is at or near the top of the weight range of the smaller size. &#xA0;Also, be sure to take into account your pet&apos;s sleeping style.</span></p></div></div></div>

Each bed has a sizing chart to see which bed is the best fit! We recommend sizing up if you are torn between two sizes especially if your pet is at or near the top of the weight range of the smaller size.  Also, be sure to take into account your pet'

How do I know what size bed is best for my pet?

Specific Product Information

Where are your products made?

What is your signature PlanetFill® filler made from?

Are your products machine washable?

Do your products contain flame retardants or other chemicals?

Which plush toys don't have squeakers?

What payment methods do you accept?

General Product Information

Where can I find a discount to apply to my order?

I have a discount code to apply to my order. How do I use it?

I didn't get a discount code when I signed up for the newsletter or SMS updates. Can you help?

Can I combine my promo code with a current sale or promotion?

My discount code, gift card, or store credit is not working.

Do you offer gift cards?

Promotions

Do you ship internationally?

How long does an order usually take to ship?

Do you offer free shipping?

I placed an order but I didn't receive an email with tracking information yet.

I put the wrong shipping/product information on my order. What should I do?

Shipping

What toys are good for puppies?

My fur baby is a chewer! What toy do you recommend?

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How do I know what size bed is best for my pet?Updated 10 months ago